Privacy Policy

At ZepQwik, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how ZepQwik collects, uses, shares, and safeguards your personal information when you use our mobile application, website, e-commerce services, and doorstep-delivery services. ZepQwik operates from Deen Ji Nagar Near Gyan Bharti Inter College, Karwi, Chitrakoot Dham, Uttar Pradesh - 210205, India. For privacy questions, contact [email protected] or +91 9506000930.

We use the collected data to:

• Process and fulfill your grocery and retail orders.
• Provide real-time order tracking and delivery updates.
• Send you essential push notifications regarding your order status.
• Improve our app's performance and customer support.

We do not sell your personal data. We only share necessary information (like your name, delivery address, and phone number) with our registered Merchants and Delivery Partners strictly for the purpose of fulfilling your order. We also share transaction data securely with our payment processors.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage system can be guaranteed to be completely secure.

You have the right to access, update, or delete your personal information. You can edit your profile details directly within the app. If you wish to permanently delete your account and all associated data, please contact our support team.